If for some reason your cell phone does not show the videos and photos in your gallery, don’t worry. You have not lost all your files. It is possible to solve this failure and be able to recover all your images without any setback.
The thumbnails of the images are small cache records that your mobile saves so that you do not have to load all the images each time you open the gallery, since this process would take too long. However, sometimes these do not appear or appear as small gray squares. Find out why this happens in the next tutorial.
Reasons why your cell phone does not show the videos and photos in your gallery
There are several basic reasons why your cell phone does not show the videos and photos in your gallery. The first is because your mobile does not have enough storage space. The second because, accidentally, you deleted the file of the thumbnails from the gallery (the third but less common is because the mobile does not recognize the micro SD memory well).
Don’t worry, if your mobile doesn’t show the images in the gallery it doesn’t mean that you have lost all your files. Actually, it can be fixed quickly and easily with the following methods:
Free up RAM
If from one moment to another your mobile stopped showing the photos in the gallery, the first thing you should do to try to solve this error is to increase and free up the RAM memory (the space of this). This is because the error is due to not having enough storage capacity.
To do this you must start by eliminating those applications that you do not use daily and that take up unnecessary space in the phone’s memory (you can also stop the Apps that consume a lot of RAM memory so as not to delete them).
The next thing will be to delete the temporary caches of the mobile. For this you must go to the configuration. Go to the ” Memory ” section and select the “Clear cache” option. Once you have done this, proceed to restart the phone and check if the images are already seen in the gallery.
Clean multimedia data
If you carried out the previous method and your cell phone still does not show the videos and photos in your gallery, you can try cleaning the multimedia database of it.
For this you must go to ” settings ” and locate the ” Applications ” section, click on it and then select the “Manage applications” option. Once there, you must configure the filter so that all system applications are visible.
In the list of applications that you will see on the screen of your mobile, slide until you get the one that says “Multimedia storage”. Click on it and press the “Clear data” button. At the end of this procedure, restart your device and access the gallery to see if the images are already visible. If this is not the case, you can always run the following method.
Data recovery when the cell phone does not show the videos and photos in my gallery
If the previous methods did not work and your cell phone still does not show the videos and photos in the gallery, the last measure to apply is to recover your images through the “Android Data Recovery” application. For this you must download it on your computer, it is compatible for Windows and iOS.
After downloading it, run it and connect your mobile to the PC using a USB cable. Select the option ” start ” within the application on the computer.
The app will give you to choose the file format you want to recover. In this case you must select the gallery box and select the ” Next ” button.
The app will automatically track the thumbnails that the mobile does not show. Select the ones you want to rescue and press the ” Recover ” button.
Ready, and your mobile will show the recovered images in the gallery. Also, this application helps you recover any file from your Android in any of the supported formats.
Lastly, you can also try to download the app “Recover deleted files” from the PlayStore, since it will let you save some files.