Since the pandemic caused by COVID-19, the use of telemedicine has allowed thousands of people to obtain top quality medical care through their mobile devices such as smartphones or tablets. Such is the importance of this service that 45 percent of Mexican doctors already provide virtual consultations, as reported by the Mexican Health Foundation.
SuperDoc is one of the most widely used telemedicine platforms in Mexico since it is secure, scalable and allows all information to be digitized, with the aim of professionals offering a great service to their patients.
SuperDoc has served more than 9 thousand people
Specifically, SuperDoc has experienced great exponential growth and has served more than 9,000 people and has come to forge alliances with different institutions such as Mamotest (low-cost mammography service), Examedi (clinical laboratory services at home), Samsung Members (application of Samsung with benefits for its users) and Santé (clinic for gastrointestinal interventions.
What is clear is that telemedicine is here to stay. This has made SuperDoc bet on achieving a comprehensive service that will be key to improving the health system in Mexico. In the short term, this platform aims to complement its service so that employees in companies can obtain consultations with certified doctors without waiting, receive their digital prescription and create a digital medical record, thus promoting a culture of preventive health.
In the medium term, during the course of this year, SuperDoc seeks to integrate health content of practical utility for all users, while it will venture into new markets. A good example is that it will seek to complement the medical consultation service through WhatsApp, integrating the delivery of medicines at home.
Offers two types of products
In Mexico, the average time to make an appointment with a doctor is 3 days, so SuperDoc has directed its service to the less favored classes, through its two main products:
- Single medical consultation (at a cost of $79 MXN).
- Personal plan for unlimited medical consultations ($39 MXN per month).
The operation of SuperDoc is very simple and begins with the consultation with a simple message through WhatsApp. A professional doctor answers you and, later, the user receives a certified digital medical prescription from SuperDoc.