Mexico City is one of the most beautiful and largest in the world, but also one of the most chaotic. Due to this, one of the best options to get around and avoid car traffic is the Metro, which with its 195 stations can take you to different polarities of the capital in minutes.
However, whether due to system deficiency, incidents or weather phenomena, delays can occur, which can complicate the daily activities of passengers, including compliance with their work schedules. Although it is not a guarantee of anything, there is currently a Subway delay receipt.
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Although this is just a factual report, it may help employees justify occasional delays. However, it does not apply to all cases of delay, such as crowds or rain. It is only possible to process it for electrical failures, flat tires, door problems or when one or more people jump onto the tracks.
To process the Metro delay receipt, you must go to the offices of the Metro Collective Transport System, located at Av. Balderas No. 58, 1st. Floor, Col. Centro, Cuauhtémoc. You must fill out a complaint form and process the report. You can also call 55-5627-4460
Do not forget the date, time and station where the failure occurred. It is better if you bring direct evidence such as videos or photos on your cell phone.
For its part, the office will request personal data from you, as well as from your employers. The office will keep this data.
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