Undoubtedly, the entity that basically has a monopoly in terms of organizing large events in Mexico it is ticketmastera company that is part of ocesa. And now, many users have been affected by refunds that do not arrive or abrupt cancellations, for which some users have joined in suing the company.
For that The Federal Consumer Protection Office (Profeco) has invited users to submit documents that may attempt against ticketmaster, everything so that they respond as soon as possible. In this way, they can accumulate as many as they can so that the demand takes effect, since it is not the first time that they have cheated and tickets also disappear in seconds.
These are the files:
– Express consent form.
– Report of facts. Free document signed by the affected consumer, indicating the manner, time and place in which the acts committed by the supplier occurred.
– Additional personal data format
– Documents that prove the consumption relationship. Tickets, invoices, account statements, bank transfers, purchase confirmation emails, among others.
If you were affected by TICKETMASTER for the cancellation of any event or for the refusal of reimbursement, join the #CollectiveAction against him.
Download the forms at https://t.co/dbj95DHsS5#Profeco #Ticketmaster #Collective ActionsProfeco pic.twitter.com/rIOdmQzrGa
— Prophet (@Propheco) July 10, 2022
For now, many users have joined the collective complaint.
Via: prophet