Faced with these problems, the executive highlights that technology will not currently be the only way to enter the metaverse, since smartphones can also be an entry point and pave the way for consolidation, something that they hope will happen in a decade.
Williams also points out that research and product development for the metaverse requires working with different groups to take into account the diversity of users and add elements that may be simple, but mean a lot to the experience.
The most noticeable example of this is avatars. From Meta, says Williams, they are developing the tools so that the characters of the users represent their identity and culture, either through different haircuts related to a group or with articles that are important for the accessibility of the people in real life, such as wheelchairs or assistive hearing aids.
He even points out that part of this inclusion work is also oriented towards the linguistic diversity of Latin America and they will add various native languages such as Guarani, Aymará and Quechua, among others, to give access to more people.