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A significant portion of consumers are likely looking for customer reviews on their phones rather than speaking with a sales associate on the site.
In Latin America, Brazil is the country with the largest number of TikTok users, followed by Mexico.
As of September 2021, TikTok maintained more than 1.2 billion monthly active users worldwide.
Nowadays it is very common that TikTok we find recommendations from users who record their experience in certain places, whether trying food or touring somewhere, in this sense a girl decided to try the skis she saw on the platform since they were very popular and have been highly recommended, however, It was very disappointed because I expected something better, because even the customer service was not good.
the platforms on-line It greatly influences when choosing the place that Internet users are going to visit and that is why the reputation of the company plays a great role, and that is that today, it is possible to easily see the reviews and experiences of other companies on the Internet. people, even with photos and videos as evidence, according to the rating and comments you have, netizens will determine whether the site is worth visiting or not.
According to Statista, product reviews and unboxing videos are among the types of content on video most popular in the networks social. It is very likely that a significant part of the consumers Look up customer reviews on their phones instead of talking to a store sales associate, thereby highlighting the popularity of easily accessible information.
Some of the most popular online review sites for conducting research on local businesses include; Google, Yelp, Facebook and TripAdvisor. And it is that only in the third quarter of 2019, only Yelp generated net revenue of over $262 million and reached over a hundred million unique mobile visitors in that time period. Notably, the reliability of online customer reviews has generally been considered questionable due to the prevalence of abusive practices similar to vote-stuffing with favorable seller reviews or negative competitor reviews.
TikTok recommends skiing post and the result disappoints her
A user named @demegebebe shared on his TikTok account the disappointing experience he had when trying some skis he saw on the platform, supposedly users highly recommended it, so he decided to go. They are located in Reforma and she comments that she had been hearing about the position for years and although she recognizes that the people in charge of the place are very active when it comes to preparing them, they are very inattentive and are not friendly since she had been trained in the wrong place for a while and did not care. They warned that it was not the right place, and he also assures that the small glass of esquites is priced at $30, which seems very expensive to him. He finally concluded with that he does not recommend the place.
@demegebebe RECOMMEND GOOD SKIS #cdmx #recommendation #review #fy #fyp #fypシ #meal #Skiing #corn #reform #lajuarez ♬ Somewhere Only We Know – Hilman Rospandi
TikTok has the fastest usage growth rate compared to other social platforms in Latin America and it is expected to reach around 173.3 million users by 2025 and that is why users probably continue to trust the recommendations they find.
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