It is important to mention that, on average, there were 6 claims for every 100,000 risks insured in the sector, during the second quarter of 2021.
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According to the Condusef report: “It was identified that Metlife México and Seguros Argos slightly increased their Claims Index, compared to the first quarter; on the other hand, HSBC Seguros decreased ”.
On the other hand, the Favorable resolution of the insurance sector in life insurance, was 30%, standing out among those that resolve more in your favor: Metlife with 45%, Citibanamex Seguros with 43%, and HSBC Seguros with 31%.
Finally, the insurers that took the least time to resolve the complaint were: Grupo Nacional Provincial (GNP) with an average of 12 days; BBVA Insurance with 14 days, and Monterrey Insurance with 16 days.
If you want to know more information and compare what each life insurance offers in each institution, you can consult the list of insurers that the Condusef has available to the interested public. here .