Tesla runs into trouble every day. When they are not related to delivery dates, they refer to financing and when they are not, there are problems with the Autopilot, causing accidents and fatalities. It’s not easy for the brand to get around all these things. And now a new misstep joins all this. And is that according to a survey conducted by Consumer Reports, a website specialized in measuring the satisfaction of vehicle users, Tesla does not meet the needs of users.
One of the cars that fare worse in the survey carried out by this website is the Tesla Model 3. And this is important, since it is the model of the Californian brand that wants to be a popular electric car and available to everyone . But users register a good number of problems in the bodywork, in the paint and different elements of the exterior decoration.
Loss of user trust
It is not the first time that Tesla cars have faced discontent from their owners. In 2017 there was a serious problem with the suspension in the Model S manufactured that year. The Tesla Model X has also registered problems with the gull-wing doors, one of its main aesthetic arguments. In fact, this model has been left out of the recommendations that the web makes to its users.
Tesla has a good following who want to enjoy one of its models and even overlook some of its design and manufacturing flaws. But the sum of failures, such as the blocking of the screen of the multimedia system, fundamental in this type of vehicle that controls most of the elements of the car with it, causes the initial confidence in Tesla models to be lost.
This is one of the problems that the owners of the Model 3 have registered the most. According to the comments collected, the screen begins to work in a chaotic way, as if there were several points that were pressed at the same time. This could cause the volume of the audio system to turn up, any track in the Playlist to play, change the appearance of the guide system map, or anything else. A risk that could distract the driver and put him in serious danger.
According to surveys of owners on this website, Tesla has had significant ups and downs in user confidence. For example, the Tesla Model S has been in principle above the average of brands, in the average of this and below it. The Model X has never been recommended by the brand, especially for its problems with the doors and the Model 3, which was received with quite a lot of expectations, has fallen dramatically in the last year.
Those responsible for Tesla have responded that they listen and value user opinions and that they have made improvements in the design and manufacture of cars. At the moment the responses of about 500 owners of a Model 3 have been recorded , so the study is quite extensive and representative. The only thing that can be saved from the distrust of users is the electric propulsion system, which due to its simplicity offers more confidence than traditional combustion engines.