- Since 2020, it has been detected that the weight loss products of this company used misleading advertising.
- The company also offers pills to enhance sexual health and improve the body’s defenses, but none of them deliver what they promise.
- Through Profeco’s collective action campaign, it seeks to bring together the affected people to initiate a collective complaint.
Obesity is one of the most severe public health problems in our country. To date, it is estimated that three out of four adults have excess body mass. Although one of the drawbacks is that some companies take advantage of this situation to offer miracle solutions for weight loss
Obesity rates rise in Mexico
The situation is so serious that not only adults are at risk. Children have also been affected in recent years and as a consequence Mexico now ranks second in the world in childhood obesityjust below the United States.
In fact, it is estimated that an infant has a 40 percent risk of developing adiposity if one parent has it, and it doubles to 80 percent if both parents are affected.
However, Losing weight requires the support of health professionals such as doctors and nutritionists. To achieve the best results, it is necessary to have personnel from various specialties. While one of the most common mistakes is to think that the solution is to stop eating because it is not.
Similarly, another mistake is to trust in miraculous solutions or deceptive products because they not only evade current legislation but can also cause damage to health. Within this classification is Novirsa SA de CV
First signs of irregularities
The first complaint against this company occurred in 2020 when it was identified that its products to lose weight, to enhance sexual health and improve the body’s defenses did not fulfill what they promised. As a result, he was accused of false advertising and The Federal Commission for the Protection against Sanitary Risks (Cofepris) issued an alert.
While now the Federal Consumer Protection Agency (Profeco) has taken another step to end this type of fraud. Through its social networks, it has asked the population in general to initiate a class action against Novirsa.
If you were affected by “miracle products” from “NOVIRSA” that did not comply with the quality, characteristics and conditions, or if you did not receive your products, join the #CollectiveAction.
Download the forms at https://t.co/dbj95DHsS5#Profeco #Novirsa #Collective ActionsProfeco pic.twitter.com/c60y3z6fv4
— Prophet (@Propheco) July 11, 2022
Through the collection of evidence such as purchase receipts and bank transfers, we seek to collect all possible information. The goal is to verify that the company has continued to sell its products that offer fraudulent promises such as instant weight loss.
The foregoing represents misleading advertising in accordance with article 32 of the Federal Consumer Protection Law. In addition, based on the monitoring carried out, it has been observed that this company does not provide an address through which consumers can file claims or request clarifications.
For now, if you have been affected by the brand, remember to go to Profeco to request support and help put an end to this type of deception.