Amanda Ramírez, a resident of Florida, United States, sues the company because her pasta with cheese was not prepared in the time stated on the box. A valid accusation or exaggeration?
Amanda went against Kraft Heinz Company for $5 million because, according to her, she affirms that the pasta Velveteen Shells & Cheese They take longer to eat than what is explained on the packaging. She is convinced that they are not ready in 3 and a half minutes.
The lawsuit against cheese pasta
“Consumers are misled into expecting the product to be ready for consumption in a shorter period of time than it actually takes to prepare it,” the lawsuit reads. This was filed in the United States District Court in South Florida on November 18, but was barely released.
Ramírez denounced fraud because the Velveteen Shells & Cheese they hide information. The box indicates what to do step by step:
- Remove the lid
- add water
- Microwave heating
- Add the powdered cheese sauce to the cooked pasta
- Let the sauce rest to thicken
So Amanda explains that the 3 and a half minutes is just the cooking of the pasta and not the entire preparation process.
“Consumers who see ‘ready in 3 1/2 minutes’ will think it represents the total amount of time it takes to prepare the product. However, the instructions described above show that 3 and a half minutes is only the time needed to complete one of several steps.”
The defense of Kraft Heinz Company and who is behind the accusation
The company that makes the Velveta Shells & CheesHe said in a statement that: “We are aware of this frivolous lawsuit and will vigorously defend ourselves against the allegations”.
The interesting thing is that the judicial file shows that a law firm from that state filed the lawsuit together with Sheehan and Associatesanother law firm in New York which is known for suing large companies.
In accordance with NBCNewswho broke the news, Sheehan and Associates it has already made more than 400 lawsuits targeting pantry products. For example, Tostitos, Kellogg’s, Betty Crocker and many more.
Last year, Sheehan told npr: “I guess I’ve always been the type to get upset and I never liked it when companies cheat people.”
Editorial Team The editorial team of EMPRENDEDOR.com, which for more than 27 years has worked to promote entrepreneurship.