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It has been pointed out that the delivery robots will have the intervention of human beings, who will direct and have the power to intervene if necessary.
The delivery service radically transformed the deliveries known as last mile.
This bet aims to streamline the processes generated by the lack of cheap labor.
Derived from the forced social distancing, aspects such as streaming and eCommerce and delivery platforms have grown significantly, so much so that they even transform the way current consumers behave within the new normality; However, this sector has begun to innovate, as shown by Japan, which recently announced that it decided to launch repeater robots on the streets, showing its new commitment to the delivery system.
Nowadays, consumers have begun to prioritize aspects such as customer service and the shopping experience, this has been greatly encouraged by social networks, which have allowed themselves to exert ever stronger pressure within decision making. of companies and even governments, which is why they have now become more demanding, in terms of the immediacy of processes, valuing aspects such as immediate delivery and delivery services.
At present, delivery services can be conceived as those offered by companies to make home deliveries of the products that customers buy online or by telephone, a service that can be named as deliveries are known as last mile.
Japan decided to send delivery robots to the streets as the new delivery bet
Currently, the last-mile delivery industry has yielded significantly, this mainly within food delivery platforms such as Uber Eats, Rappi or DiDi, so much so that data provided by the firms indicates that the food service market , or food delivery, in Latin America, amounted to 16,261 million dollars this by the end of 2021, which shows an increase of at least 12.8 percent, compared to the previous year, which represented an amount of 14,178 million dollars, according to data from Euromonitor International.
However, it is now that this sector has sought more efficient ways to carry out this type of service, through technological innovations such as those recently indicated by the Japanese country, which has announced that it will be in April, when the law of transit that authorizes the circulation of autonomous driving delivery robots through the streets of Japan, this being the first commitment to autonomous customer service devices in last-mile deliveries.
An aspect that has been able to promote the robotic firm ZMP, which will begin to develop delivery devices in Tokyo, with the aim of making life easier for many companies that suffer from a lack of labor, which will have support and management from people who can intervene if necessary.
It was thanks to the global health crisis and social distancing, which aspects such as eCommerce, streaming entertainment platforms and delivery service, were cemented within the new digital normality.
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