- Verifies attendance and permanence of medical personnel on Saturdays and Sundays in Issste hospitals with this obligation.
- Doctors who do not comply with this mandate will be sanctioned.
- At the institute we are not going to allow or tolerate breach of the responsibility assumed when a position is accepted: Pedro Zenteno.
In response to the complaint of the entitlement due to the lack of doctors on Saturdays and Sundays in some clinics, this weekend the supervision of the permanence and assistance of the personnel in hospitals that provide this service began, informed the general director of the Institute of Security and Social Services for State Workers (Issste), Pedro Zenteno Santaella.
He indicated that “the Technical Secretariat of the Surveillance Commission is in charge of coordinating the supervision that the personnel is in their place of work, serving the rights holders.”
The absence of medical personnel on weekends is one of the most heartfelt complaints of the beneficiary. For this reason, it will be verified permanently in all hospitals that they offer service on Saturdays and Sundays so that it is attended in a normal wayand that the staff cover their work schedules.
ISSSTE also attends patients on weekends
He pointed out that “the disease does not go away for the weekend, so we must be ready to act when required.” Pedro Zenteno made a call to the personnel who have to work these periods so that they fulfill the obligation for which they receive a salary paid with taxes from the beneficiaries, who are the masters and lords of the institute.
“In the Issste we are not going to allow or tolerate that the responsibility assumed when accepting a position is not fulfilled.”
He instructed directors of clinics and general and regional hospitals, medical sub-delegates and administrative delegates in the states to be vigilant in checking that the staff attend, because a vital service is provided, which is simply the health of the members.
“That is why this fraternal call, we are going to be working together in all the areas of the institute, supporting each other so that it becomes a reality and the medical service is of quality and is provided in a timely manner on weekends in all the clinics and Issste hospitals.
The technical secretary of the Surveillance Commission, Leticia Guadalupe Delgado Carrillo, reported that supervision began last weekend, which is carried out in coordination with the regulatory directorates of: Administration and Finance, Health, Supervision and Quality, in addition of Legal Procedures.
“We supervise different services, as well as the assistance and permanence of medical and operational personnel; Minutes are drawn up and the directors of the unit take turns to proceed with the corresponding processes that may take place”.
commented that supervisions are also carried out during the week, in the different shifts randomly, in order to fully comply with the instruction of the general director of the Issste, to guarantee medical care and service to beneficiaries 365 days a year.
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