- The partner of a patient denounced on Twitter that “He had been waiting FOR 120 HOURS for a surgery at Traumatology Hospital No. 2, in Calzada de las Bombas.”
- A user answered that: “Should there be some kind of special attention for being your partner and friend? This is the IMSS. Didn’t you know? Welcome to reality”.
- In addition, many beneficiaries prefer to pay to receive the service instantly instead of having to wait within the public sector.
A patient’s partner denounced on Twitter that “I had been waiting FOR 120 HOURS FOR a surgery at Traumatology Hospital No. 2, in Calzada de las Bombas.”
Listen @zoerobledo @Your_IMSS my colleague and friend Raziel Cruz has been “waiting” FOR 120 HOURS for a surgery at Traumatology Hospital No. 2, in Calzada de las Bombas. I request your RT to call to action. Thank you pic.twitter.com/Qm0qvwksp4
– Daniel Sangeado (@heritage1972) June 27, 2022
To which a user shared:
Index hide“Gee sir @zoerobledo Director of @Your_IMSS aeThis IMSS beneficiary has been waiting for 120 hours to be operated on. Remember well that health is a right and we all pay the IMSS, especially the bosses. It’s Tripartite so they’re not doing us any favors. It is our right.”
However, the responses from other users were immediate:
“Should there be some kind of special attention for being your partner and friend? This is the IMSS. Didn’t you know? Welcome to reality”.
And with the rust and spare parts in the beds you can get an infection, nor how to cover yourself with patched sheets, unsanitary rooms, patched floors, etc, etc. pic.twitter.com/5Qx0LzTcMm
— @Alejandro_Lozano. (@AAlex_Lozano) June 27, 2022
In the meantime, @zoerobledo playing baseball #HdP https://t.co/dfcChhIg3E
– China Poblana (@China_Poblana_) June 27, 2022
MAIN COMPLAINTS BEFORE IMSS
Although there are many reasons why the beneficiaries of the Mexican Institute of Social Security (IMSS) have filed a complaint with that instance, three causes bring together the majority of complaints: staff mistreatment of the patient, lack of medication and poor cleaning. in medical units.
Since its foundation more than seven decades ago, the Mexican Social Security Institute (IMSS) has positioned itself as a leader in our country. To date, it serves half the population, therefore its workload is too much. As a consequence, service may not always be immediate. While the waiting time for a medical consultation is one of the main complaints of patients.
Is waiting part of patient abuse? This should be expected on average to be served
In order to have a clear idea of the problem, the Center for Economic and Budgetary Research (CIEP) prepared the document entitled Universal Health System: Coverage and financing challenges.
The research made a comparison between the different institutions that exist in our country. which showed that the wait time for attention in the IMSS is equivalent to 2.9 times more than that of other institutions, including private ones.
With this in mind, the average wait time for a doctor visit is 91 minutes. In addition, it is mentioned that even with recent programs such as unifila or making an appointment through the mobile app it has been possible to expedite the service.
Though Doctors are often blamed, they are actually the least guilty. Doctors always do their best but they can’t handle such a heavy workload. Another option is to resort to express medical consultations to serve the largest number of people in the shortest possible time. But the negative part is that the quality of the service is not the best.
The foregoing has also influenced clinics attached to pharmacies to gain patients in recent years. Many beneficiaries prefer to pay for the service instantly instead of having to wait within the public sector.
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