The Netflix platform has become one of the best streaming services par excellence since it has more than 183 million subscribers for the last quarter of 2019 according to data from Forbes magazine.
In this platform, we can find all kinds of content. From series and movies to documentaries, so it really becomes the best option when you have free time or are bored.
However, Netflix may sometimes not perform well and may have common errors. Many of these errors that usually appear are very easy to solve, but since people do not know the error codes they worry, believing that it is something more serious and they cannot solve it.
That is why in the following article we will try to explain what are the most common error codes that Netflix has and how to solve them quickly.
Common mistakes and quick fixes
In general, the errors that tend to appear more frequently on Netflix, such as the UI-800-3 error, are quite common and easy to fix, since, for the most part, they are related to connection problems or platform update.
Similarly, compatibility between the platform and the device can be a common reason for an error code to appear; however, we will mention some quick fixes that can be applied to most Netflix errors.
- The first and main thing that you should verify is the internet connection and make sure that the connection has indeed been established. In case there is no internet, restart your router. This is one of the main reasons Netflix throws an error code.
- In case the lights of your modem indicate that there is a connection but Netflix throws an error code, check your router, which could be the problem. Restart the computer and check if the error has been solved.
- In case you are going to watch Netflix from a mobile, check that it has the updated app, otherwise, it could give an error.
- If the error persists, try to log out of your account and open it again. Sometimes this simple action can solve IP errors.
- If you want to see programming from another area and you are using a VPN, an error code may be generated. Try deactivating it and starting Netflix and then turning it on again.
- Another probability is that there are several users connected to the same profile and Netflix gives an error and closes the session. Make sure there aren’t too many people online at the same time.
Error codes and their meaning
There are many buggy codes of all kinds, however many of these are usually resolved in the same way. For that reason, we will explain the error codes that Netflix can throw and what they mean.
Error 1003
This error code will be accompanied by a message that will say: ” Movie cannot be played “. It can appear on any device where you use the application.
This error occurs basically because your Netflix application is not updated to the latest version. After updating, it shouldn’t appear anymore.
UKNWN error
It occurs when the content of the platform is not up to date. This happens if you leave the session open for a long time. This error will be accompanied by a message that will say: “These titles cannot be accessed at this time. Try again later”.
To solve it, just log out and start again so that the titles are updated and you can enjoy your programs without problems.
Error TVP-801
This error occurs when the device that is playing Netflix cannot connect to the network. You can fix it by going to Netflix.com/clearcookies and logging in and checking for errors. And after a while, it reopens Netflix normally.
Errors on mobile devices
Error -14
This error is due to connection problems. Verify that your phone is connected to a Wi-Fi network and if this is the case, check the router to verify that there is a connection.
Error 13000
If this error appears on your screen, you will have to update the application since the version that your mobile device or tablet has is out of date. You can quickly update from the iOS or Google store.