Claro is a company that specializes in Telecommunications services in Latin America, and is present in 15 countries on the continent, with more than 262 million wireless clients, so if you have Claro services, this article will interest you.
This company focuses on finding alternatives and offering new options and tools to its users. Currently, there is a range of services it offers, but let’s talk about chips.
How can you tell if a chip is active?
You can communicate from your cell phone with customer service to the number assigned to your country. You make a query about the line that interests you and they will tell you what condition the chip is in. Or you can dial the chip number with another phone to see if it has a tone.
For what reasons does a chip go into an ‘idle’ state?
A chip becomes ‘inactive’ for various reasons. It may be due to the time since the last time of use, that is, if a few months have passed without using it, without receiving a call or message, that period of inactivity can cause you to lose the Chip, so it would be good if from time to time use it so as not to lose it. By not paying for services, why the client asks for it, if your lines have been cut you have the reconnect option. But let’s look at two reasons why a chip can be idle
User request
This request can only be made by the owner of the line, suppose that he is going to be out of the country for a while, so as not to lose the line the person calls the telephone company, in this case Claro and asks to be suspend your line for a few months. So if the user wishes, he can call and request to suspend the service for a period of time.
Lack of payment / recharges
As with any other service in the telephony area, if you do not cancel your bill in the appropriate time, you may lose your line. After the expiration of your receipt, if you do not cancel it on time Claro can make your chip inactive, so it is better cancel before the date cutting so as not to lose the line or the Chip.
What things are needed to activate the chip?
To activate a prepaid or postpaid chip you must take different steps depending on the service they provide. If it is a chip to call only, the steps are simple and fast, if it is a chip that is used for internet connection, there are more steps that we must take.
A unlocked phone
On the phone you are going to insert the chip. Locate the slot, either on the side or under the battery, it all depends on the model. If the card is postpaid, the activation will be done automatically. If it is postpaid, send a message to 258 with the word YES and they will give you confirmation of the activation of the line.
Clear Chip
If it is a chip for internet use, you need to dial the following number * 411 #. A box will appear on the screen, there you must enter the code that is under the barcode, there are 17 numbers that are on the card where the SIM came from.
When you have finished press Send, you will be asked to enter the code again to confirm and send again. Now you just have to wait for services to be activated and now you can access mobile data.
Procedure to activate an inactive Claro chip
In case of buying a chip, it is important to know what kind of chip we are carrying and what type of line, since how we are going to activate it will depend on that.
For prepaid
If it is a prepaid line, in this case you need to send a message to number 258 with the text YES. At the moment you will receive an answer that confirm that your card has already been activated and you can use it.
Postpaid lines
If you have just obtained a postpaid card, the activation will be done automatic way, without the need to call or send a message, at the same time that the sale is made and the contract is closed, your Claro chip will be active.
The entry How to activate an inactive Claro chip easily and quickly – Prepaid and Postpaid was first published in See How It Is Done.