Many of the pages that we use in our day to day include the function of create shortcuts of the different websites that we frequently visit so that an icon is displayed on the desktop of our phone.
In this case, we are going to use Google Chrome as an example, which is one of the most used by users who have an Android mobile, but you can use the one you like the most. And it is that, although you did not believe it, perhaps one of the errors that we have not taken into account is that we have not followed the steps well. Although they are really simple, we will explain them below so that you can check if you are doing it well:
- Open your browser app on your mobile device.
- Access the web page for which you want to create an access directly from the home panel.
- Click on the top right on the three dots to see the browser options and select the option ‘Add to home screen‘.
- With it open, we just have to write the name with which we want to call the shortcut and press ‘Add’.
If these were the steps that you normally follow to create them, the problem is not that you put them wrong on your phone, but that the main cause of the failure is something else entirely.
Why do they erase themselves?
Depending on the browser that we usually use, and also depending on which one we have used to create these shortcuts, the truth is that we may find that the error is for one reason or another. For this reason, we will first give you a series of elements that you should take into account, so that later you can solve with the different solutions that we will give you.
A browser crash
Although you think that it only happens to you, the truth is that it could be something generalized, and in this case, the main culprit for deleting the shortcuts from the terminal’s home panel is the browser itself that you are using on your device mobile. Therefore, we recommend you to do the test of creating such access to the web that you want from another search engine. In this way, you can confirm whether or not it is a browser failure.
Backup
Another of the failures that usually occurs in smartphones when these direct icons that we have created disappear is due to backup we do on mobile phones. For one reason or another, the backup is not responsible for storing these shortcuts, so they will disappear from time to time every time our phone makes a backup.
And it is that there are not few users who have seen how the same day of the week, in which their phone makes the backup, suffer again the disappearance of these desktop shortcuts. So we recommend that you try to disable the automatic security backup for a while and wait to see if they stop disappearing by themselves.
A bad update
After reviewing the two previous failures, we may have an ace up our sleeve, and it is the fact that, because of a last update of the app of the browser, this error has started that causes these icons to be deleted by themselves from the main screen of the smartphone. Therefore, we will have to try to recover the previous version or wait for a new update. For this, we will have to delete the current app and download a previous version safely from APKMirror.
Is it the fault of the mobile?
If the icons keep disappearing by themselves, after having tried all the previous methods, the truth is that the error can come directly from our mobile phone. In order to try to fix this error, the first thing we should do is try to restart mobile device.
More than anything, because an internal process may have been caught and if we are not one of those users who let their smartphone turn off by itself sometime, this may be the culprit for the icons disappearing. So, try restarting it.
If in your case, this problem persists, it will be time to move on to clear cache and all browser data that we use normally. To do this, follow these steps:
- We enter the Settings section.
- We look for the Applications section.
- Then we access the list and locate the app in question.
- Inside it, we are going to touch on Storage and Cache.
- So that, finally, we find the two available options and make the decision.
Finally, the only solution we have left will be after restoring all your data and your cache memory, it will be the fact of using another web browser to create shortcuts. Although, if until recently it worked correctly and did not give you this failure, we recommend restoring your mobile phone to a previous backup and then checking if the error no longer occurs.