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PlayStation Star works in four levels, each depending on the number of games you buy and the trophies you have. From one to three, you will be able to get a digital figure that you can show off. However, it was recently revealed that those in the highest category will be prioritized for customer support. This is what is mentioned about it:
“You will receive a commemorative collectible and you will be able to use all level 1-3 collectibles. When you contact PlayStation Customer Service, you will be able to prioritize the chat order.”
This means that those who spend more money and spend more time on PlayStation games can be attended to more quickly in the event of a problem. As it was expected, users around the world are not happy with this decision. Considering that at the moment we are only talking about Asia, there is a possibility that this preference is not available in other regions, but at the moment there is no more information about it.
On related topics, PlayStation announces new collaboration with Call of Duty. Similarly, manager ensures that PlayStation Plus will serve to give new life to their games.
Editor’s Note:
The fans are within their rights to be angry. Customer service is a very important thing, and prioritizing everyone who spends the most money is something that should not happen. Let’s hope that PlayStation takes these criticisms into consideration and changes this as soon as possible.
Via: PlayStation