The rise of the Artificial intelligence in the job market seems unstoppable. There is talk of job cuts due to technology, and that more and more professions will become obsolete. Should we be pessimistic?
Recently, Arvind Krishna, CEO of IBM, spoke bluntly on the subject. “I think AI will replace a lot of white-collar white-collar jobs, and I expect that within the next five years,” he said in an interview.
“These roles that are not customer-facing amount to approximately 26,000 workers (at IBM). I could easily see that 30% is replaced by AI and automation over a period of 5 years”, added.
Sarah Kessler and Ephrat Livni of The New York Times wrote about the link between Artificial Intelligence and work, from an optimistic perspective. “AI can complement human labor instead of replacing it,” they point out in their article.
“For example, many companies are turning to AI to automate call centers,” Kessler and Livni note. “But a Fortune 500 company that provides enterprise software has used a tool like ChatGPT instead. in order to give their workers live suggestions on how to respond to customers.
More benefits for work with the rise of Artificial Intelligence
Furthermore, the workers can focus on other tasks those performed by Artificial Intelligence.
The example is now posed by James Bessen of Boston University Law School, based on ATMs and bank employees.
“After the spread of ATMs, employees focused less on counting money and more on building relationships with customers, to those who began to sell products such as credit cards”, Kessler and Livni point out, building on Bessen’s research.
According to experts, using an Artificial Intelligence tool for some tasks can free workers and allow them to extend their work towards tasks that cannot be automated.
Kessler and Livni close with another optimistic point in the relationship between Artificial Intelligence and work: new technology can lead to new jobs.
The age of Artificial Intelligence It is already here, and we must adapt. There is no other way out.