They report that Nigerian clients of cryptocurrency exchange AAX reportedly attacked the company’s Lagos office and harassed its employees, in response to the recent halt in withdrawalsaccording to local reports on December 3.
Although it is not clear when the incident occurred, the Nigerian Blockchain Technology Association Stakeholders (SiBAN) confirmed the attack in an announcement on Nov. 28, urging angry users to be patient with exchange workers, who were also affected by the problems. SiBAN said that:
“Therefore, we appeal and discourage any dissatisfied or angry user or investor from harassing or victimizing the AAX Country Director (Nigeria), other local staff and AAX ambassadors across the country. These people also are in the same situation as disgruntled users and investors. At the time of writing this notice, we are aware that communication between these individuals and AAX headquarters has been just as tense during this time. Therefore, we ask for your understanding and patience. to all Nigerian AAX users.”
The AAX drama began on Nov. 14, when the exchange halted withdrawals.alleging a failure in the update of your system. AAX assured its community that the withdrawal disruption had nothing to do with the current FTX collapse, and denied any financial ties to the controversial exchange..
After the statement, The AAX team announced on November 15 that it was working on raising additional capital as investors withdrew their funds amid contagious concerns over FTX bankruptcy.. SiBAN commented on the situation:
“Considering that AAX’s system upgrade came at a time when the FTX crash is still causing a contagion effect throughout the cryptocurrency industry, the timing of AAX’s system upgrade was suspect and questionable in Consequently, for many AAX users and the public in general, the prolongation of the AAX system update until the time of writing this news raises significantly more questions than answers.And AAX, against its promise of maintain a daily update of the situation, so far it has neglected or failed to maintain the trust of its users”.
The Nigerian association also noted that its members are among the affected customers.
On Nov. 28, Ben Caselin, AAX’s vice president of global marketing and communications, resigned from his position, leading to speculation that operations on the exchange might not resume.. According to Caselin, despite his efforts to fight for the community, “none of the initiatives we put forward were accepted. The role I had left for communication became empty.”
The former manager of AAX also expressed his disagreement with the way in which the matter is being managed. Caselin described the central defender’s performance as “without empathy” and “too cloudy”.
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